Thursday, May 29, 2008
Wednesday, May 14, 2008
Dell's warranty service
My Inspiron 6400 laptop's power supply became wonky the last few weeks, sometimes not being recognized at all by the laptop. I called Dell, and except for the frustrations of actually reaching the right call center within the Dell empire, I think I'm fairly happy with the service. The day after the call my new power supply was already at my door, with a box and prepaid shipping label to send the bad part back.
After my previous frustrations with Dell, this means I might have to consider un-boycotting them for future purchases.
After my previous frustrations with Dell, this means I might have to consider un-boycotting them for future purchases.
Tuesday, May 13, 2008
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