My Inspiron 6400 laptop's power supply became wonky the last few weeks, sometimes not being recognized at all by the laptop. I called Dell, and except for the frustrations of actually reaching the right call center within the Dell empire, I think I'm fairly happy with the service. The day after the call my new power supply was already at my door, with a box and prepaid shipping label to send the bad part back.
After my previous frustrations with Dell, this means I might have to consider un-boycotting them for future purchases.
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